Tag: AMs
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Campaign Document Creation
SQ How to… Campaign Document Creation Purpose of this SQ How To: This how-to guide is in place to aid the creation of campaign documents using the SQ Digital App. This will pull all information from Teamwork and can be used for 1, 3 or 6-month plans. Owner: Nathalie Hill (Lead Digital Marketing Executive) Applicable…
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CONTENT – How To – Newsletters
CONTENT – How To – Newsletters Purpose of this SQ How To: To provide guidance on the process of delivering a Newsletter ‘mailshot’ from initiation to reporting. Applicable to: Account Managers, Project Managers, Content Team, Reporting Customers: All Timescale: 2hrs (guess – RC) Introduction Newsletters are predominantly features of Platinum or Gold Retainers, here follows…
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How To – Accelo HTML5 Banners
This guide will provide you with step by step instructions on the HTML5 Banner process in Accelo. The steps will be in the format of role/which department the step is for followed by the details. AM – Submits HTML5 ticket and completes initial information request DM PM – Review the requested HTML5 Banner ticket to check it has the required…
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How To – Request HTML5 Banners
When do we raise an HTML5 Banners Ticket? An account manager raises a HTML5 Banner ticket when they need a new or refresh of HTML5 banners for an active PPC campaign. The AM will either suggest this work themselves or be prompted from their project team to make the request. How do we raise an HTML5 Banners…
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How To – Accelo: DM Onboarding (WIP)
This guide will provide you with step by step instructions on the DM Onboarding in Accelo. The steps will be in the format of role/which department the step is for followed by the details. UNKNOWN – Create a new project with the following details. Project Name: DM Onboarding – COMPANY NAME Company: Search and…
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Reporting – How to – Reporting Write-ups
Reporting – How to – Reporting Write-ups Purpose of this How To Guide: Specifics and detail of logging reports write-ups in Accelo. Applicable to: All departments reporting on work. Customers: Any with Monthly Contracts Timescale: Completion of Tasks. Introduction When completing a task or writing an activity in Accelo that you intend for the customer to…
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Reporting – How to – New Reporting Mechanisms
Reporting – How to – New Reporting Mechanisms Purpose of this How To Guide: A guide to the mechanism for getting executive reporting write-ups into the client reports. Applicable to: Leads, Account Managers, SEO and Content Executives, Reporting staff Customers: All with Monthly Contracts Timescale: Of concern once the Interval has, or is about to,…
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SEO – How To – Write Onsite Content
SEO – How To – Write Onsite Content Purpose of this How To Guide: This guide aims to highlight how you go about writing relevant, unique onsite content that reinforces keywords, helps rankings, and creates clear signals for Google in terms of what the page is focusing on. Applicable to: Account Managers and Leads Customers:…
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PPC – How To – Reporting – PPC Analysis
PPC – How To – Reporting – PPC Analysis Purpose of this How To Guide: Know the way we report work done and results achieved to customers. Applicable to: Social, Paid Media, Account Managers Customers: All Timescale: Same day as task in schedule Introduction As a Paid Media Executive, you are expected to provide written…
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GENERAL – How To – Book Annual Leave
GENERAL – How To – Book Annual Leave Purpose of this How To Guide: To explain our process for booking Annual Leave at SQ Digital Applicable to: All Customers: NA Timescale: Line Managers discretion, minimum of 1 weeks’ notice required. Introduction Any questions about your Annual Leave allowance, or any other employment matters can be…
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How To – Accelo: Silver Campaign Planning
This guide will provide you with step by step instructions on Silver Campaign Planning in Accelo. Please note that this Guide refers to 2 documents (Silver Campaign Planning Meeting Prep Form, and Silver Campaign Plan Form). Both are found with that individual Customer’s Digital Assets folder on OneDrive (in the Work Plans folder). The URL for…
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PROJECT TEAM – How to – Prep for a SILVER Campaign Planning Meeting (CPM)
PROJECT TEAM – How to – Prep for a SILVER Campaign Planning Meeting (CPM) Purpose of this How To Guide: To ensure Account Managers, SEO, PPC and Content Executives involved in the planning of a silver campaign plan know what information they are expected to bring to the campaign planning meeting. Applicable to: Account Managers, SEO…
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How To – Accelo: Platinum Proofing & Quality Control
This guide will provide you with step by step instructions on the Platinum Proofing & Quality Control in Accelo. The steps will be in the format of role/which department the step is for followed by the details. PM – Assigns task to Primary Writer. Primary Writer – Reads task description, reviews their schedule and decides if they will write the task or their Secondary…
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HR – Process Flow Chart – Recruitment
HR – Process Flow Chart – Recruitment The Recruitment process mapped below is described in this online How To Guide. The Recruitment process mapped below makes use of this downloadable Recruitment Request Form (docx format).
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GENERAL – How to – Meeting Best Practice
GENERAL – How to – Meeting Best Practice Purpose of this How To Guide: A guide of SQ Digital best practices for holding a meeting. Applicable to: All Customers: All Timescale: Usually 15 minutes to 2 hours Introduction In this How To we run through some SQ Digital best practices for holding & attending meetings.…
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PROJECT TEAM – How to – Check an Interval
PROJECT TEAM – How to – Check an Interval Purpose of this How To Guide: Following this guide will let anybody check intervals (IE perform Project Manager interval checks). Applicable to: All Customers: All Timescale: Check Every Interval roughly every 2 days Introduction Project Managers check intervals every day. Duncan checks with a systematic method that…
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GENERAL – How to – Request Process Changes
GENERAL – How to – Request Process Changes Purpose of this SQ How To: To ensure all the colleagues know how to request changes to version locked documents that outline company processes and best practices. Applicable to: All Customers: All Timescale: Dependant on size of requested change. Major changes that will impact multiple departments will require…
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GENERAL – How To – Handover to a Colleague
GENERAL – How To – Handover to a Colleague Purpose of this SQ How To: This ‘How To’ will give clarity over the types of things that may be handed over within SQ Digital and how each handover should be carried out. Applicable to: All Customers: All Timescale: Up to 1 Hour Introduction There…
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GENERAL – How To – Cover Absence
GENERAL – How To – Cover Absence Purpose of this SQ How To: Ensure responsibilities are covered effectively when an individual has a planned or unplanned absence. Applicable to: All (Especially Leads and Managers) Customers: All Timescale: Potentially several hours to organise. Implementation will extend for the duration of the absence. Introduction Ensuring that…
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How To – Accelo: D&D Ad Hoc Work
This guide will provide you with step by step instructions on the D&D Ad Hoc Work process in Accelo. The steps will be in the format of role/which department the step is for followed by the details. D&D PM – Review the requested D&D Ad Hoc Work ticket to check it has the required details D&D…
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How to – Request: D&D Ad Hoc Work
When do we raise a D&D Ad Hoc Work Ticket? The Account Manager is responsible for creating D&D Ad Hoc Work Tickets. Any requests by other departments are to be sent to the Account Manager via a Note on the Customers account in Accelo. The Account Manager will then authorise the work and convert it…
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GENERAL – How To – Nominate a colleague for a Thanks Very Much Award
GENERAL – How To – Nominate a colleague for a Thanks Very Much Award Purpose of this SQ How To: To ensure that all colleagues know how, when and what information is needed to nominate a colleague for a ‘Thanks very much award’ Applicable to: All Customers: All Timescale: 5 min Introduction SQ Digital…
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How to – SEO Health Check & Campaign Planning Meeting Prep
SEO – How to – Health Check & Campaign Planning Meeting Prep for Platinums
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How To – Accelo: Technical Support
This guide will provide you with step by step instructions on the Technical Support in Accelo. The steps will be in the format of role/which department the step is for followed by the details. D&D PM – Review the requested technical support ticket to check it has the required details D&D PM – Accept…