Tag: Accounts
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How To – Accelo HTML5 Banners
This guide will provide you with step by step instructions on the HTML5 Banner process in Accelo. The steps will be in the format of role/which department the step is for followed by the details. AM – Submits HTML5 ticket and completes initial information request DM PM – Review the requested HTML5 Banner ticket to check it has the required…
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GENERAL – How To – Book Annual Leave
GENERAL – How To – Book Annual Leave Purpose of this How To Guide: To explain our process for booking Annual Leave at SQ Digital Applicable to: All Customers: NA Timescale: Line Managers discretion, minimum of 1 weeks’ notice required. Introduction Any questions about your Annual Leave allowance, or any other employment matters can be…
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HR – Process Flow Chart – Recruitment
HR – Process Flow Chart – Recruitment The Recruitment process mapped below is described in this online How To Guide. The Recruitment process mapped below makes use of this downloadable Recruitment Request Form (docx format).
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GENERAL – How to – Meeting Best Practice
GENERAL – How to – Meeting Best Practice Purpose of this How To Guide: A guide of SQ Digital best practices for holding a meeting. Applicable to: All Customers: All Timescale: Usually 15 minutes to 2 hours Introduction In this How To we run through some SQ Digital best practices for holding & attending meetings.…
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GENERAL – How to – Request Process Changes
GENERAL – How to – Request Process Changes Purpose of this SQ How To: To ensure all the colleagues know how to request changes to version locked documents that outline company processes and best practices. Applicable to: All Customers: All Timescale: Dependant on size of requested change. Major changes that will impact multiple departments will require…
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GENERAL – How To – Cover Absence
GENERAL – How To – Cover Absence Purpose of this SQ How To: Ensure responsibilities are covered effectively when an individual has a planned or unplanned absence. Applicable to: All (Especially Leads and Managers) Customers: All Timescale: Potentially several hours to organise. Implementation will extend for the duration of the absence. Introduction Ensuring that…
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How To – Accelo: D&D Ad Hoc Work
This guide will provide you with step by step instructions on the D&D Ad Hoc Work process in Accelo. The steps will be in the format of role/which department the step is for followed by the details. D&D PM – Review the requested D&D Ad Hoc Work ticket to check it has the required details D&D…
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How To – Accelo: New Website
This guide will provide you with step by step instructions on the Technical Support in Accelo. The steps will be in the format of role/which department the step is for followed by the details. SALES – Create new sale with “New Website” as type SALES – Qualify lead and then change progression to “Lead Qualified”…
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GENERAL – How To – Nominate a colleague for a Thanks Very Much Award
GENERAL – How To – Nominate a colleague for a Thanks Very Much Award Purpose of this SQ How To: To ensure that all colleagues know how, when and what information is needed to nominate a colleague for a ‘Thanks very much award’ Applicable to: All Customers: All Timescale: 5 min Introduction SQ Digital…
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How To – Accelo: Technical Support
This guide will provide you with step by step instructions on the Technical Support in Accelo. The steps will be in the format of role/which department the step is for followed by the details. D&D PM – Review the requested technical support ticket to check it has the required details D&D PM – Accept…