Category: legacy-Social
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SOCIAL – How To – Onboard a Social Media Customer
SOCIAL – How To – Onboard a Social Media Customer Purpose of this How To Guide: To ensure the onboarding process is followed consistently for all social media customers Applicable to: Social Media Executive Customers: New Social Customers Timescale: Time may vary depending on what has already been done and what needs implementing (perhaps around 6…
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How To – Social Media Management
Introduction Customers receive concepts and themes at point of planning, but the final posts are supplied during their monthly interval. We use Planable to prepare and approve posts for publishing. In this guide we cover the responsibilities of each role involved in Social Media posting. Notification Settings Client accounts are set up with no notifications as default…
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How To – Accelo: Social Media Management
This guide will provide you with step by step instructions on Social Media Management in Accelo. The steps will be in the format of role/which department the step is for followed by the details. Social Exec – Begins task in Accelo, review number of posts & platforms. Social Exec – Creates required posts in Planable, marking them as ‘Team Only’…
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SOCIAL – How To – Social Media Management
SOCIAL – How To – Social Media Management Purpose of this How To Guide: To help a Social Exec understand how to execute the Task “Social Media Management”. Applicable to: Social and Paid Customers: All with social media Timescale: To be completed before the task due date Splitting the Management Budget Clients who subscribe to social…
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SOCIAL – How To – Report on Social Media
SOCIAL – How To – Report on Social Media Purpose of this How To Guide: Know what information needs to be included when reporting on social media Applicable to: Social and Paid Media Executive, Account Manager Customers: Those Social Customers that receive a Platinum report Timescale: To be completed within one working day of request Introduction…
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SOCIAL – How to – Proofread Social Media Posts
SOCIAL – How to – Proofread Social Media Posts Purpose of this How To Guide: Know what to identify as errors when Proofreading or Quality Controlling social media posts Applicable to: Social Media Executives, Proof-readers, Leads and Account Managers Customers: All social media Customers Timescale: One working day after a social media schedule has been sent to…
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SOCIAL – How To – Optimise Social Media Accounts
SOCIAL – How To – Optimise Social Media Accounts Purpose of this How To Guide: To instruct Social and Paid Media Executives on what is expected of them when performing a Social Media Optimisation Task. Applicable to: Social and Paid Media Executives, Account Manager and Leads Customers: All with Social Media Optimisation Timescale: To be completed by…
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SOCIAL – How to – Custom Images
SOCIAL – How to – Requesting Custom Images Purpose of this How To Guide: To inform Social and Paid Media Executives of how to request the creation of Custom Images for clients’ social advertising campaigns or posts. Applicable to: Social and Paid Customers: All with social media Timescale: To be completed by the task due date and…
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SOCIAL – How to – Create Social Media Adverts
SOCIAL – How to – Create Social Media Adverts Purpose of this How To Guide: To show when and how we perform social media advertising at SQ Digital Applicable to: Paid Media Executives, PPC Executives, Leads, Account Managers Customers: All with advertising spend Timescale: 1hr for one-off adverts and 30mins for reoccurring ads if you don’t need to…
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How To – DM Offboarding
GENERAL – How To – Offboarding process