This guide will provide you with step by step instructions on the Platinum Proofing & Quality Control in Accelo.
The steps will be in the format of role/which department the step is for followed by the details.
- PM – Assigns task to Primary Writer.
- Primary Writer – Reads task description, reviews their schedule and decides if they will write the task or their Secondary Writer will. If the Primary Writer is completing the task go to step 4. If Secondary Writer will be writing, Primary Writer assigns task to them.
- Secondary Writer – Receives task, reviews description and writes the article. Once completed they send a note in their task to the Primary Writer requesting that they proof the work.
- Primary Writer – Proofs article. If changes are required from a Secondary Writer send them back via a note in the task, return to step 3.
- Primary Writer – Approves article as complete, changes task owner to them self and send a note with work attached in the Quality Control task to Quality Control.
- Quality Control – receives note and Quality Controls the work. If no changes are required, go to step 9.
- Quality Control – Sends work with changes to the Primary Writer via a note in the Quality Control task.
- Primary Writer – Passes this to the Secondary Writer and moves to step 3 OR Makes changes against their task and moves to step 4.
- Quality Control – Sends final piece to the Account Manager via a note in Accelo, CC in the Primary Writer.
- Account Manager – checks work, if they have feedback they reply to the Primary Writer, who will make edits and then return to step 5. Once the Account Manager signs off the work, they decide if the work needs to be sent to the Customer for final approval.
- Account Manager – No customer approval required, move to step 14. If customer approval is required, email the Customer.
- Customer – Supply feedback to the Account Manager. If no changes are required move to step 15
- Account Manager – If feedback is received, review it and make small changes as necessary and move to step 12. If larger changes are required, send note with changes through to the Primary Writer & CC in Quality Control, they will make changes and return to step 5.
- Account Manager – Reply to note with work attached, authorising Primary Writer to publish.
- Primary Writer – Publishes the work and completes their task. Or, passes work back to Secondary Writer so they can publish and complete task.